Dear Water Customer,

As your municipal water provider, the Town of Hempstead goes to great lengths to ensure the delivery of drinking water of the highest quality to our customers across America’s largest township. In addition to providing municipal water services to customers in the Bowling Green Estates, East Meadow, Levittown, Roosevelt Field, and Uniondale Water Districts, the Town of Hempstead endeavors to ensure said customers are informed of important updates regarding the quality of their water. Within this Annual Drinking Water Quality Report prepared by the Town of Hempstead Department of Water, you will find a wealth of information pertaining to your water service, including updates on water quality and the measures undertaken to safeguard our community’s water supply.

Sincerely,

JOHN L. REINHARDT
Commissioner, Water Department

PUBLIC NOTICE ANNUAL DRINKING WATER QUALITY REPORT FOR THE BOWLING GREEN ESTATES, EAST MEADOW, LEVITTOWN, ROOSEVELT FIELD, AND UNIONDALE WATER DISTRICTS 2022 PUBLIC WATER SUPPLY ID #2900000

The following Annual Drinking Water Quality Report has been prepared by the Town of Hempstead Department of Water on behalf of the Bowling Green Estates, East Meadow, Levittown, Roosevelt Field, and Uniondale Water Districts in conformance with Title 10 of the New York State Health Law and more specifically Part 5 of the New York State Sanitary Code, Subpart 5-1, Public Water Supplies Section 5-1.72, Operation of Public Water System.

This Annual Drinking Water Quality Report provides, in part, information relating to the districts’ source of water supply, annual pumpage data, water treatment processes, distribution water quality, average customer expense, suggestions for water conservation, and other pertinent items related to the operation of the districts. Specific water quality data pertaining to district supply wells is not published as part of this water supply statement but is available at the office of the Department of Water located at 1995 Prospect Avenue, East Meadow, New York 11554, telephone number (516) 794-8300. Additionally, residents are advised that a schedule of regular Town Board meetings can be found at www.hempsteadny.gov. Customers desiring further information not found in this annual water supply statement should contact the Department of Water at the above-referenced telephone number.

Supervisor
DONALD X. CLAVIN, JR.
Council Members
Dorothy L. Goosby
Dennis Dunne, Sr.
Thomas E. Muscarella
Christopher Carini
Melissa Miller
Laura A.Ryder
Town Clerk
Kate Murray
Receiver of Taxes
Jeanine C. Driscoll
John L. Reinhardt
Commissioner, Water Department

NEW YORK STATE DEPARTMENT OF HEALTH ADVISORY

The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of the land or through the ground, it dissolves natural minerals and can pick up substances resulting from the presence of animals or human activities. Contaminants that may be present in source water include microbial contaminants, inorganic contaminants, pesticides and herbicides, organic chemical contaminants, and radioactive contaminants.

Some people may be more vulnerable to disease-causing microorganisms or pathogens in drinking water than the general population. Immuno-compromised persons, such as those with cancer undergoing chemotherapy, those who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly individuals, and infants, can be particularly at risk from infections. These individuals should seek advice from their healthcare provider about their drinking water. EPA/CDC guidelines on appropriate methods to lessen the risk of infection by Cryptosporidium, Giardia, and other microbial pathogens are available from the Safe Drinking Water Hotline (800-426-4791).

To ensure that tap water is safe to drink, the state and the EPA prescribe regulations that limit the amount of certain contaminants in water provided by public water systems. The State Health Department’s and the FDA’s regulations establish limits for contaminants in bottled water, which must provide the same protection for public health.

Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of contaminants. This does not necessarily indicate that the water poses a health risk. More information about contaminants and potential health effects can be obtained by calling the Environmental Protection Agency’s Safe Drinking Water Hotline (800-426-4791) or Nassau County Department of Health at (516) 227-9692.

ANNUAL FLUSHING PROGRAM

The department continues an active program of annual flushing of hydrants to remove any accumulation of precipitated iron, which may have settled in the main. This is done to minimize the discoloration of water throughout the distribution system and allows for the annual inspection of each fire hydrant in the system. Public notification is provided to each customer prior to the commencement of the program.

DISTRICT DATA

WELLS CLOSED/RESTRICTED: 4
VIOLATIONS OF STANDARDS: 0
TOTAL GALLONS PUMPED: 6,424,250,000
NUMBER OF ACTIVE WELLS: 29
NUMBER OF PUMPING STATIONS: 16
AVERAGE DAY—GALLONS: 17,600,685
PEAK DAY—GALLONS: 28,765,000
MILES OF WATER MAINS: 367
NUMBER OF WATER MAIN BREAKS: 76
NUMBER OF SERVICE LINE LEAKS: 8
NUMBER OF PUBLIC FIRE HYDRANTS: 3,106
TOTAL NUMBER OF CUSTOMERS: 35,472
RESIDENTIAL: 32,710
COMMERCIAL: 2,740
INDUSTRIAL: 22
TAX EXEMPT: 910
POPULATION SERVED: 117,361
SIZE OF SERVICE AREA—SQUARE MILES: 13.90

EMERGING CONTAMINANT INFORMATION

On July 30, 2020, the New York State Department of Health (NYSDOH) announced the finalization of new contaminant levels for emerging contaminants, which include 1,4-dioxane. This new standard went into effect on August 26, 2020. Recognizing that designing and constructing treatment systems was a time-consuming and costly endeavor for water suppliers, NYSDOH allowed water suppliers to apply for a compliance deferral to allow time for these treatment systems to be constructed. 

The Town of Hempstead Department of Water, like many water suppliers on Long Island, applied for and was granted a deferral for regulation of 1,4-dioxane for two years (with the potential for a one-year extension) to come into full compliance with these new regulations. This deferral has come with conditions to keep you, the consumer, informed of the work being done, the latest test results for this compound, and a proposed schedule for milestones in the design and construction of these systems. For updated schedules and quarterly compliance progress updates, please go to https://hempsteadny.gov/water-department/eci. In addition, we have an interconnection that allows us to take water from a public water system currently operating under a deferral. Information about that system’s deferral and established deadline can be found at the following sites:

westburywaterdistrict.com

gardencity.net

The Town of Hempstead Water Department will update the status of these interconnections at the following web address: https://hempsteadny.gov/water-department/eci to indicate if they are active. The interconnections with the water districts that have deferrals are normally closed throughout the year and only opened in a water emergency to maintain pressure.

LEAD INFORMATION

If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. It is possible that lead levels at your home may be higher than at other homes in the community as a result of materials used in your home’s plumbing. The Town of Hempstead Department of Water is responsible for providing high-quality drinking water but cannot control the variety of materials used in plumbing components. 

The Department of Water collected 59 samples for Lead and Copper in 2020, and the results did not exceed the Action Level for either Lead or Copper. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking and cooking. 

If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline or at http://www.epa.gov/safewater/lead.

SOURCE OF SUPPLY

Water for the districts is supplied from 29 wells, all of which are located in the Magothy formation, which serves as the primary source of public water supply. The depths of these wells range from 487’ to 741’ and were installed between 1951 and 2010. The number of operating wells in each of the water districts is as follows: Bowling Green Estates, 2; East Meadow, 7; Levittown, 9; Roosevelt Field, 5; and Uniondale, 6.

DATE WATER DISTRICT ESTABLISHED

Uniondale: July 3, 1933
Bowling Green Estates: January 18, 1949
East Meadow: March 2, 1949
Levittown: March 24, 1949
Roosevelt Field: January 29, 1963

PUMPAGE DATA

The districts presently serve 35,472 customers. These customers in 2022 utilized the following amounts of water:
TOTAL WATER PUMPED: 6,424,250,000 gallons
TOTAL WATER DELIVERED: 5,356,350,000 gallons
TOTAL WATER UNBILLED
BUT ACCOUNTED FOR: 1,067,900,000 gallons

CONSUMPTION COST

The average customer used 151,002 gallons of water in 2022, which cost $265.00. The average daily consumption per customer was 414 gallons at a cost of $0.73 per day.

WATER TREATMENT

Water pumped from the districts’ wells is naturally acidic and requires treatment to reduce the level of corrosiveness. This is accomplished by adding lime to the pumped water before it enters the distribution system. The amount of lime added in the treatment process is calibrated to meet regulatory requirements for corrosiveness. 

In addition, to ensure the bacteriological quality of the supply, chlorine is added to the pumped water before it enters the distribution system. Regulatory requirements for chlorine addition are met by maintaining minimum specified levels in the districts’ distribution system.

Nitrate levels in five source water wells are at or above the Maximum Contaminant Level (MCL). Three of these wells are blended with other wells before entering the distribution system, effectively keeping nitrate levels below the MCL. Two wells go through an ion exchange process to lower nitrate levels before entering the distribution system.

At three sites, for aesthetic purposes, a blended polyphosphate is added to water entering the distribution system. The polyphosphate prevents rusty water and aids in corrosion control. Water is also treated for organic constituents at nine sites. Organic compounds are removed through granular activated carbon filtration and/or packed tower aeration.

MAJOR IMPROVEMENTS

In 2020, the New York State Department of Health established an official standard for 1,4-Dioxane, PFOA, and PFOS. The Town of Hempstead Water Department has finalized the design for Advanced Oxidation Process (AOP) treatment systems on 13 wells throughout our districts for the elimination of these emerging contaminants. Construction began in 2022 for all of these projects with the goal of completion towards the end of 2023. This work will include new treatment systems to further improve water quality.

Additionally, in 2022, the Department of Water pilot tested 5 wells for AOP treatment systems. Design is ongoing at these sites with the goal of starting construction in 2023, pending regulatory approval. Applications to the New York State Department of Health’s Environmental Facilities Corporation for grants for additional funding of these AOP treatment systems at nine sites have been filed.

Supervisory Control and Data Acquisition (SCADA) system improvements and modernizations have been ongoing. Nine sites will be updated in 2023.

WATER QUALITY TESTING

The Department of Water routinely samples district wells and the districts’ distribution system. Laboratory tests were performed on thousands of water quality samples collected in 2022. These tests include various inorganic, organic, and microbiological constituents listed in the New York State drinking water standards. Water quality test results for detected constituents, as sampled from the districts’ distribution system, have been tabulated, and the acceptable standards for each constituent are indicated in the ANNUAL SUMMARY CHART included in this report. 2020/21 radiological sampling from district wells is also included in the chart. All of these tests performed on both source water and the districts’ distribution system met all current state and federal drinking water standards.

WATER CONSERVATION MEASURES

Conserving water saves energy and some of the costs associated with both of these necessities of life. Reductions in water usage lessen the strain on the water system and can prevent costly construction of new pumping stations and storage facilities, as well as avoid water use restrictions during hot, dry spells.

Here are some useful conservation tips the average customer can put into immediate use: check your toilet, faucets and pipes for leaks. Toilets should be checked for leaks by observing that the water tank level is below the tank overflow pipe and the flapper valve sits tightly. The flapper valve can be checked by placing a few drops of food coloring in the tank, if the color appears in the bowl, the flapper valve should be replaced immediately. Hidden household leaks can be detected by checking your meter after turning off all taps and water-using appliances in the house. When brushing your teeth or shaving, do not let the water run. Install water-saving shower heads or flow restrictors and take shorter showers. Use your automatic dishwasher and washing machine only with full loads, and keep a bottle of cold water in the refrigerator rather than running the cold-water tap. Also, water your lawn only when needed and only during designated odd- even days, and observe the no sprinkling rule between the hours of 10 AM to 4 PM. Do not let the hose run unnecessarily when washing your car.

Water conservation kits are available free to the public and can be obtained at our main office in East Meadow

NITRATE INFORMATION

The Annual Drinking Water Quality Report (ADWQR), established by the USEPA as part of the Safe Drinking Water Act, requires that all suppliers with detected nitrate levels above 5 ppm but below 10 ppm include a statement about the impact of nitrate on children. Nitrate in drinking water at levels above 10 ppm is a health risk for infants less than six months of age and can cause blue baby syndrome. If you are caring for an infant, you should ask for advice from your healthcare provider. As you can see from the ANNUAL SUMMARY CHART, our system had no violations. We have learned through our testing that some contaminants have been detected; however, these contaminants were below the New York State limits. Last year, your tap water met all state drinking water health standards. Thank you for allowing us to continue to provide your family with quality drinking water this year. We ask that all our customers help us protect our water sources, which are the heart of our community.

Help preserve and conserve! Observe even-odd
watering days. Never water between 10 a.m. & 4 p.m.

SOURCE WATER ASSESSMENT

The NYS DOH, with assistance from the local health department and the CDM consulting firm, has completed a source assessment for this system based on available information. Possible and actual threats to this drinking water source were evaluated. The source water assessment includes a susceptibility rating based on the risk posed by each potential source of contamination and how rapidly contaminants can move through the subsurface to the wells. The susceptibility of a water supply well to contamination is dependent upon both the presence of potential sources of contamination within the well’s contributing area and the likelihood that the contaminant can travel through the environment to reach each well. The susceptibility rating is an estimate of the potential for contamination of the source water; it does not mean that the water delivered to consumers is, or will become, contaminated. See the Annual Summary Report for a list of contaminants that have been detected. The source water assessments provide resource managers with additional information for protecting source waters into the future. 

Drinking water is derived from twenty-nine (29) wells. The source water assessment has rated most of the wells as having a very high susceptibility to industrial solvents and a high susceptibility to nitrates. The elevated susceptibility to industrial solvents is due primarily to point source contamination related to transportation routes, and commercial/industrial facilities and related activities in the assessment area. The elevated susceptibility to nitrates is due to residential land use and related practices, such as fertilizing lawns, as well as the commercial/industrial activities in the assessment area. 

A copy of the assessment, including a map of the assessment area, can be obtained by contacting us at 516-794-8300.

FOR WATER EMERGENCIES,
CALL 516-794-8181
24 HOURS A DAY

NON-DETECTED CONTAMINANTS​

m Dichlorobenzene
1,1,2 Trichloroethane
n-Butylbenzene
1,3 Dichloropropane
2 Chlorotoluene
(MTBE) or
MethylTert
.ButylEther
Dichlorodifluoromethane
Chlorobenzene
1,1,1 Trichloroethane
1,1 Dichloropropene
n-Propylbenzene
4 Chlorotoluene
Isopropylbenzene
Trichlorofluoromethane
Carbon Tetrachloride

Vinyl Chloride
1,3,5 Trimethylbenzene
Chloromethane
Benzene
1,2,4 Trichlorobenzene
p-cymene
Dibromomethane
Bromomethane
Hexachlorobutadiene
1,2 Dichloropropane
sec-Butylbenzene
tert-Butylbenzene
1,2 Dichloroethane
1,2,4 Trimethylbenzene
p Dichlorobenzene
Ethylbenzene

t-1,2 Dichloroethylene
o Dichlorobenzene
Bromobenzene
1,1,2,2 Tetrachloroethane
1,1,1,2 Tetrachloroethane
1,2,3 Trichlorobenzene
Bromochloromethane
Styrene
t-1,3 Dichloropropene
Chloroethane
c-1,3 Dichloropropene
2,2 Dichloropropane
Methylene Chloride
Toluene
m+p Xylene
o Xylene

Cyanide
Turbidity
Color
Nitrite
Flouride
Arsenic
Antimony
Beryllium
Thallium
Cadmium
Mercury
Silver
Selenium
Zinc
Alachlor
Aldicarb

Aldicarb Sulfone
Aldicarb Sulfoxide
Atrazine
Carbofuran
Chlordane, Total
EDB
DBCP
2,4-D
Endrin
Heptachlor
Heptachlor Epoxide
Lindane
Methoxychlor
PCBs
Pentachlorophenol
Toxaphene

2,4,5-TP(Silvex)
Aldrin
Benzo(a)pyrene
Butachlor
Carbaryl
Dalapon
Di(2-ethylhexyl)adipate
Di(2-ethylhexyl)phthalate
Dieldrin
Dinoseb
Diquate
Endothall
Glyphosate
Hexachlorobenzene
Hexachlorocyclopentadiene
3-Hydroxycarbofuran

Methomyl
Metolachlor
Metribuzin
Oxamyl(Vydate)
Picloram
Propachlor
Simazine
2,3,7,8-TCDD (Dioxin)
Dicamba
Asbestos
E. Coli
Haloacetic Acid
Perchlorate

IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER Deferral Issued for 1,4-Dioxane in the Town of Hempstead

Why are you receiving this notice/information? You are receiving this notice because testing of our public water system found the chemical 1,4-dioxane in your drinking water above New York State’s maximum contaminant level (MCL) of 1 ppb for 1,4-dioxane. The MCLs are set well below levels known to cause health effects in animal studies. Therefore, consuming water with 1,4-dioxane at the level detected does not pose a significant health risk. Your water continues to be acceptable for all uses.

The Town of Hempstead has submitted, and the New York State Department of Health (Department) has issued, a deferral to the Town of Hempstead. When a public water system is issued a deferral, the water system agrees to a schedule for corrective action and compliance with the new MCLs. In exchange, the Department agrees to defer enforcement actions, such as assessing fines, if the water system is meeting the established deadlines. We are required to update the Department and the Nassau County Department of Health each calendar quarter on the status of our projects. If we do not meet the agreed-upon deadlines, the Department can resume enforcement.

What are the health effects of 1,4-dioxane? Laboratory studies show that 1,4-dioxane caused liver cancer in animals exposed at high levels throughout their lifetime. Other types of cancer have also been reported, although less consistently than liver cancer. There is no evidence of 1,4-dioxane cancer effects in humans. The United States Environmental Protection Agency considers 1,4-dioxane a likely human carcinogen based upon studies of animals exposed to high levels of this chemical over their entire lifetimes. At the level of 1,4-dioxane detected in your water, exposure from drinking water and food preparation is well below 1,4-dioxane exposures associated with health effects.

What is New York State doing about 1,4-dioxane in public drinking water? The New York State Department of Health (NYS DOH) has adopted a drinking water regulation that requires all public water systems to test for 1,4-dioxane. If found above the MCLs, the water supplier must take steps to lower the level to meet the standard. Exceedances of the MCL signal that steps should be taken by the water system to reduce contaminant levels. 

What is being done to remove these contaminants? The Town of Hempstead Department of Water has been working with Long Island’s leading engineering professionals in the water treatment industry to perform the required treatment system pilot testing and prepare all reports and plans required by State and County regulators to construct the necessary treatment systems to remove this compound from our water. In total, the department will need to construct treatment on 21 of its wells at 11 different well sites. Currently, construction on eleven treatment systems at six sites is well underway, with four more bidding shortly. The remaining systems are under final design and will be bid in the coming months.

Most water suppliers on Long Island have experienced similar levels of this contaminant in their water and are going through a similar process to our department. The increased demand for materials to construct these complex facilities has increased supply lead times. To shorten these lead times, the department took the proactive step of directly purchasing vital components of these systems during the design phase of each project, shaving critical months off each project timeline. Additionally, the Town Board passed a series of funding resolutions for these projects over the past two years to ensure that these contracts can be bid as soon as they are designed and receive regulatory approval. These actions represent a commitment of nearly $150 million.

You can keep updated on the progress of these projects by regularly visiting our emerging contaminants page at www.hempsteadny.gov/water-department/eci.

By conserving water, residents can help reduce how often the department needs to run the affected wells. Until these systems are constructed, the Town of Hempstead will operate affected wells in a “last on/first off” fashion to minimize exposure to 1,4-dioxane in drinking water. Additional information will be shared as further testing and progress occurs. This process is similar for any chemical detected in public drinking water that requires mitigation. The compliance timetable will ensure that your drinking water will meet the MCL as rapidly as possible. The deferral is effective until August 25, 2023.

Where can I get more information? For more information, please contact Water Quality Control Specialist John Markwalter at 516-296-7245 JMarkwalter@hempsteadny.gov or Commissioner of Water John Reinhardt at 516-296-7200 JReinhardt@hempsteadny.gov.

You can also contact the Nassau County Department of Health, Office of Public Water Supply Protection and Groundwater Assessment at 516-227-9692.

If you have additional questions about these contaminants and your health, talk to your healthcare provider who is most familiar with your health history and can provide advice.

Public Water System ID# 2900000
Town of Hempstead Department of Water
1995 Prospect Avenue
East Meadow, New York 11554
Date August 25, 2022

TOWN OF HEMPSTEAD DEPARTMENT OF WATER ANNUAL SUMMARY CHART FROM DISTRIBUTION SYSTEM SERVING THE BOWLING GREEN ESTATES, EAST MEADOW, LEVITTOWN, ROOSEVELT FIELD AND UNIONDALE WATER DISTRICTS FOR THE YEAR 2022

The Fourth Unregulated Contaminant Monitoring Rule (UCMR4) – this federal program is designed to collect data for contaminants suspected to be present in drinking water, but do not have a USEPA MCL set under the Safe Drinking Water Act. For more information on UCMR4 sampling call John Markwalter at 516-296-7245.

Non-Detected UCMR4 Contaminants: bromochloroacetic acid, bromodichloroacetic acid, chlorodibromoacetic acid, tribromoacetic acid, germanium, alpha-hexachlorocyclohexane, chlorpyrifos, dimethipin, ethoprop, oxyfluorfen, profenofos, tebuconazole, total permethrin, tribufos, 1-butanol, 2-methoxyethanol, 2-propen-1-ol, butylated hydroxyanisole, o-toluidine, quinoline

CODES for chart above:
MCL – THE HIGHEST LEVEL OF CONTAMINANT ALLOWED IN DRINKING WATER
MCLG – THE LEVEL OF A CONTAMINANT IN DRINKING WATER BELOW
WHICH THERE IS NO KNOWN OR EXPECTED RISK TO HEALTH
NDL – NO DESIGNATED LIMIT
ND – NOT DETECTED
mg/l – MILLIGRAMS PER LITER OR PARTS PER MILLION
ug/l – MICROGRAMS PER LITER OR PARTS PER BILLION
ng/l – NANOGRAMS PER LITER OR PARTS PER TRILLION
pCi/l– PICOCURIES PER LITER
MRDLG – MAXIMUM RESIDUAL DISINFECTANT LEVEL GOAL
MRDL – MAXIMUM RESIDUAL DISINFECTAN T LEVEL
N/A – NOT AVAILABLE
HA – HEALTH ADVISORY- An estimate of acceptable drinking water levels for a chemical
substance based on health effects information. An HA is not a legally enforceable Federal standard,
but serves as technical guidance to assist Federal, State and local officials.

90th Percentile – The values reported for lead and copper represent the 90th percentile.
A percentile is a value on a scale of 100 that indicates the percent of a distribution that is equal
to or below it. The 90th percentile is equal to or greater than 90% of the lead and copper values
detected in our water system.

Action level -The concentration of a contaminant, which, if
exceeded, triggers treatment or other requirements which a
water system must follow.

FOOTNOTES:

  1. An MCL violation occurs when the annual composite of
    four quarterly samples or the average of the analysis of four
    quarterly samples exceeds the MCL.
  2. Results are from raw source water.
  3. Nassau County Department of Health guideline.
  4. Locational Running Annual Averages (LRAA) for total
    Trihalomethanes and Haloacetic acids.
  5. The NYSDOH considers 50pCi/L to be the level of concern
    for beta particles.
  6. See EMERGING CONTAMINANT INFORMATION
    section in this report.